// Service · Specialist

Charity websites that
ask properly.

Websites for charities: a donation route anyone can follow on a phone, Gift Aid and impact in plain words, and design worked against WCAG 2.2 AA.

Recent retainers ↓
// Projects from £2,500
// Time to launch 4–8 weeks
// Accessibility Contrast and keyboard tested
// Charity markup Registered charity

// What we deliver

Four readers,
four different jobs.

01

The donor holding a phone

Somebody who has just read one story wants to give twenty pounds before they put the phone down. The giving route sits on every page rather than only the homepage, the suggested amounts match what you actually receive, and the payment finishes inside whichever platform you already hold.

02

The person who needs you

Service pages get read by people in difficulty, often on an old handset, sometimes in a second language. That means short sentences, real headings, a number that dials on tap, and nothing heavy loading before the words arrive.

 03

The funder checking you out

A grant officer opens your site before the panel sits and looks for trustees, accounts, an impact page and proof you do what the bid claims. Each of those gets its own page and its own address, so an application can point straight at it.

 04

The volunteer with an hour spare

A sign-up that asks what somebody can do and when, feeding the list you already send from. Every role gets a page stating the commitment honestly, so nobody applies for a Saturday they cannot give.

// Where it stalls

Three habits that cost
charities donations.

The Charity Commission for England and Wales recorded 170,862 registered charities at 31 March 2025 in its 2024-25 annual report. Almost all of them ask the same tired public for money. The habit we meet first is a giving button that exists in exactly one place, usually the top right of the homepage, and appears nowhere on the page somebody actually arrived at. A reader moved by a story then has to go hunting for the way to act on it.

Second is the silence around the money. Gift Aid lets a charity claim more on a gift from a donor who has paid enough UK tax to cover it, and it turns on one tick box, and plenty of donation pages never raise it. The same page rarely says what a gift buys. Our experience is that one specific line, naming what twenty pounds pays for, does more work than three paragraphs about the mission.

Third is access. Grey text on a pale background, images carrying no alt text, and forms whose labels live only inside the placeholder will shut out some of the very people a charity exists for. It is the fault we find most often and the cheapest one to avoid, provided it is designed in at the start instead of retrofitted after a complaint.

// Why Delivix

Four rules we hold
on charity builds.

  • Accessibility gets decided with the palette. Contrast ratios, focus states, heading order and alt text are design decisions here, settled before build rather than audited afterwards.
  • Whoever processes your gifts today keeps that job. We build the pages around them instead of asking you to move donor records and recurring mandates onto something new.
  • No page claims an outcome you cannot evidence. If a number goes up, we ask where it came from and print the source beside it.
  • Handover assumes a small team and a rota that changes. Every job a trustee or volunteer will do is recorded as a short video, and the CMS is set up so one wrong click cannot take a page down.

// Selected work

Verified copy
and one decisive action.

// 01Immigration advice

UK Visa Assistance

Eighty-two pages covering dozens of separate visa routes, written and shipped by us across three hubs serving individuals, workers and employers. Because the subject carries a duty of care, no fee or timeline went live until somebody had checked it against the guidance then in force. That is a fee-charging advisory firm, and checking a figure before it goes up is exactly what an impact page or an annual report asks of a charity.

82pages designed, written and shipped
Read the case study
// 02Education

Math Tutor

An online maths service whose old site was invisible for the terms parents actually type, and which offered nobody a guided path from browsing to enrolling. Over three months the rebuild reorganised everything around GCSE and A-Level pathways, added the trust signals it had been missing, and set every programme page out as a conversion-led layout. A donate page ends the same way, after a long read, on one clear action.

3 monthsbrief to launch
Read the case study

// Pricing

What a charity
website costs.

There is no separate charity rate here, and we would rather say that plainly than imply one. A custom build opens at £2,500, the same as every other project we quote, and the figure is fixed once rather than adjusted as the work goes on.

What lifts it is usually scale rather than sector. A shop selling Christmas cards, ticketing for an annual event, a second language for the communities you serve, or a decade of reports and policies that all need to stay findable will each add build time. An estate agency carrying hundreds of property pages hits that same wall, which web design for estate agents goes into.

Tell us which platform you collect on and we will come back with one figure. The running cost most trustees forget is somebody's Tuesday evening, because a charity site is kept alive by volunteers with other jobs. So the last week of every build goes on exactly that: recorded walkthroughs, locked-down permissions, and a CMS shaped around the four or five things you will genuinely change. Where a grant has fixed your ceiling, say the number on the first call and we will tell you what fits inside it and what waits for a second phase. Both the package tiers and the web design page are published if you want that detail first.

// FAQ

Questions
we always get.

The other questions are answered on the brief. Fill it in or book a call.

£2,500 is the floor for a custom build, and it is the same floor we quote a business. For that you get one fixed figure agreed before anything starts, covering design, build, the giving route and the accessibility work. Your donation platform's own fees sit outside it and stay between you and them. Anything we cannot fit gets listed as a second phase rather than quietly dropped.

Keep the one you already hold unless it is genuinely blocking you. Whatever processes gifts today also holds the Gift Aid declarations, the recurring mandates and the donor records, and moving those is a job worth avoiding without a strong reason. We embed the platform into your pages and style it so it stops looking bolted on. Where nothing exists yet, we lay out the realistic choices with their fees named.

You need the declaration wording your platform or HMRC requires, and your trustees should confirm which applies to you. Beyond that minimum, we would put a plain sentence beside the tick box explaining what the declaration commits the donor to, since it rests on them having paid enough UK tax to cover what you go on to claim. Left unexplained it becomes a box people skip, and every skipped box is a gift you could have claimed on and did not.

We work against the WCAG 2.2 AA criteria as our design standard, and your trustees should take their own advice on which rules bind your organisation, since that depends on funding and on what your charity does. What we can state about the build: colour contrast, keyboard navigation, focus states, heading order, alt text and form labels are all decided during design and tested before launch. A formal conformance audit is a separate exercise and we would not claim to have done one.

We cannot speak for any particular funder, and our experience of watching applications go out is that the site gets opened before the panel meets rather than during it. That makes recency the thing to fix first, because a news page that stops two years ago reads worse than no news page at all. Get the latest accounts, the current trustee list and one honest recent story up before you submit.

That is what we build for, because charity teams turn over and nobody has a spare afternoon. The CMS opens in a phone browser, the jobs you do most often take two or three taps, and each one gets a recorded walkthrough at handover. Permissions are set so a volunteer editing a news post cannot reach the donation settings or take a page offline.

Keep the platform and build the rest around it. Fundraising platforms are made to take a payment and they stop there, so your service pages, your filed accounts, your trustee list and the case a funder reads have nowhere else to live. Search is the other half of it, since somebody looking up your cause needs an address of yours to land on. Point the platform link at your own site and let the story happen there first.