// Service · Specialist
Websites for private clinics: appointments made outside opening hours, treatments explained without jargon, visible HTTPS, and costs written down.
// The visit
The Companies House register holds 101,645 UK companies under SIC 86900, other human health activities, as reported by Leadistry in 2026. Physiotherapy, dermatology, podiatry, fertility, mental health and aesthetics all sit inside that number, and so does whoever a patient in your town finds instead of you.
The reading is done under pressure. Somebody has a symptom, a diagnosis they have just been handed, or a referral letter with no idea what happens next, and they are working through three clinic sites in one evening. Our experience is that they are asking four things in a fixed order: can you treat this, who would treat it, what does it cost, and how soon.
So the pages get built in that order and the tone stays level the whole way down. Our web design work sets out the general method behind that. Where the thing being chosen is a product instead of an appointment, the decision looks much the same, and we cover it under web design for ecommerce.
// What we deliver
The booking system your clinic already runs goes into the page, restyled to match. Beside it sit the phone line, the hours it is answered, and a short line telling somebody with an urgent problem exactly what to do tonight.
Each treatment gets a page describing what happens on the day, how many sessions it usually needs, who in the team delivers it, and what it costs. Written for a reader with no clinical vocabulary and no wish to acquire any.
HTTPS on every page including the forms, your regulator and registration number in text, practitioners listed with the register that holds them, and a plain sentence saying where an enquiry goes and how long it is kept.
The address written out, step-free access described honestly, parking and the nearest stop named, and what to bring on a first appointment. Our experience is that clinics inside a shared building lose more people at the front door than at the booking step.
// The gaps
The booking is the first one. A clinic whose only route in is a phone line staffed nine to five puts every evening enquiry into a queue, and part of that queue books somewhere else overnight. Reception then carries demand the website should have absorbed on its own.
Security is the second, and it is more visible than it sounds. A page asking for a name, a phone number and a description of a health problem, served without a padlock in the address bar, tells a cautious reader to close the tab. Our view is that health pages carry a higher bar than most, and a browser warning on a form is the loudest thing on the screen.
The third is the absence of written answers. Reception explains the same handful of things over and over: what a session involves, whether a referral is needed, and what a whole course comes to. None of it appears anywhere on the site. Every one of those explanations is a page that could have done the work first.
// Selected work
Two audiences arriving at one brand, hiring organisations on one side and medical locums on the other, with nothing structured to send either of them anywhere. The five-page WordPress build put a route in front of each from the first screen, on a framework able to carry more services later. A clinic splits the same way between a self-referring patient and a referring GP.
A service handling personal documents for jobseekers needed a platform that stayed quick as it grew and careful with what people uploaded. The from-scratch WordPress build shipped with HTTPS, reCAPTCHA on the forms, caching and a page-load pass, on a mobile-first interface. A clinic enquiry carries the same weight of personal detail, and the padlock has to be visible on the page that asks for it.
// Why Delivix
// Pricing
Clinic projects start at £2,500, and the spread above that floor is wider here than in most sectors. A single-discipline practice with one clinician and six treatments is a different scale of job from a centre running four disciplines under one roof.
What moves the number is writing and review. Every treatment page needs research, a clinician to read it, and a decision about what to say on cost, and none of that gets quicker with volume. After that, two things add time: a booking integration your software will not simply embed, and any second site with its own team and its own hours.
Whether we stay involved afterwards is a separate decision with a separate number. Clinics adding treatments and practitioners through the year usually want a care plan behind the site. Clinics that change little are better off owning it outright and calling us when something breaks. Bring the treatment list to a call and we will price the build, or look at the tiers first.
The other questions are answered on the brief. Fill it in or book a call.
From £2,500, and the treatment list decides where above it you land. A single-site clinic with six treatments and one booking embed sits close to the floor. A multi-discipline centre with fifteen treatments, eight practitioners and separate insurer information sits well above it. We give you the bracket on the first call and the fixed figure in writing before design starts.
That depends on what your booking software will expose. If it publishes availability per practitioner, each treatment page can carry that clinician's own diary, and the patient picks the person and the time in one action. If it will not, the page collects the treatment, the preferred clinician and the days that suit, and your reception places the appointment. The patient is told on screen how long a reply takes.
It is as safe as the route you send it down, which is why we design that route first. Forms are served over HTTPS, submissions go to your own inbox or practice software rather than through anything of ours, and no clinical detail is stored in the website database. Beside the form we write who reads it and how long it is kept, in a sentence a patient can actually understand.
You can explain a treatment and you should stop short of assessing an individual. The pages describe what a condition generally involves, what your clinic does about it, and what a first appointment covers, then point to a booking rather than a diagnosis. We add a short line saying the page is general information and that an assessment is needed, which is accurate and also keeps your indemnity people content.
Each one gets a page with a photograph, their registration body and number, where they trained, the conditions they personally treat and the clinics or days they work. Those profiles then link both ways with the treatment pages, so a patient reading about a treatment sees who delivers it and a patient who was recommended a name finds what that person offers.
They need different pages, so we build them. A referrer wants your referral criteria, what you need in a letter, waiting times and a direct route to your clinical team. An insurer-funded patient wants to know which policies you are recognised under and what they need to arrange first. Both sit outside the patient journey rather than inside it, so neither one clutters the treatment pages.
Yes. Treatment pages are built as a repeatable template in the CMS, so adding one means filling in the same fields the existing pages use rather than laying out a new design. Your practitioner list, the booking block and the related-treatment links all populate from what you enter. We walk your team through it at handover and record it so a new starter can pick it up.